10th July 2024 (Updated on 8th October 2024)

Barge videos, Blog, Tuscany, You ask - we answer

You Ask, We Answer videos: FAQ’s

We want this page to be the very best place on the internet to answer every possible question that every person could possibly have when deciding where to book a holiday!

Whether it’s a Romantic Holiday in a Cottage or Barn in the countryside, a Hot Tub holiday, a Dog-Friendly Holiday, a Quirky Barge Holiday for just the two of you, or a small family, or even a larger family group, or a get together with friends. No pressure on us then! This is where we post all of our You Ask, We Answer videos for you.

Feel free to call, text or Whatsapp Carl on 07810371218

or email carl@woodfarmbarns.com

Video categories:

Property Questions
Barge Videos
Website Navigation Videos
Miscellaneous Question Videos
Out & About in Suffolk, aka Tourist Information
Questions About Dogs
Virtual Tour Videos
Daft stuff
Tuscany Videos

Are you someone who carefully considers every detail, or do you prefer to book holidays on a whim?

If you are a details person then you’ve come to the right place! This page is where we provide extensive content for those who like to dive deep into the details before making a decision. If you can’t find what you’re looking for though, just pick up the phone and call me, the owner. My name is Carl and I don’t bite.

We understand that every traveller is unique, so we don’t want to assume whether you’re a “whim” person or a “details” person. That’s why we’ve created hundreds of blog posts all about Suffolk and have a growing collection of YouTube videos to cater to both approaches.

What is You Ask, We Answer all about?

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Barge Videos

Explore our collection of Barge question videos, is designed to give you a detailed dive into a Holiday aboard one of our beautifully restored Dutch sailing Barges. Whether you’re planning your stay or just curious about life on the water, these videos will transport you into what it’s all about. Each video offers a glimpse of what makes a Woodfarm Barge experience truly special, from the serene surroundings to the comforts aboard.

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Website Navigation Videos

Need a little help finding your way around our website? Our Website Navigation videos are here to guide you. We’ve created these step-by-step tutorials to ensure you can easily find all the information you need, from booking your perfect Barn, Cottage, or Barge to exploring our blogs and special offers. Let us show you how to make the most of our site with these simple and informative videos.

We think we’ve made our website as user-friendly as we can, but these videos make it even easier if you’re stuck.

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Miscellaneous Question Videos

Got questions? We’ve got answers! Our Miscellaneous Question videos cover a wide range of general topics. Whether you’re looking for tips on how to make the most of your stay, or simply want to learn more about what we offer, these videos have you covered.

Here’s a general selection answering regular questions we often get asked.

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Out & About in Suffolk, aka Tourist Information

Discover the best of Suffolk with our Out & About in Suffolk videos. Perfect for those planning to explore the local area during their stay, these videos provide insider tips and recommendations on everything from picturesque villages to must-visit attractions.

Suffolk is rich in history, culture, and natural beauty, and whilst we are not tour guides or historians, we’re here to help you uncover all its hidden gems.

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Questions About Dogs

A whole section pulling together the commonly asked questions from dog owners. We love dogs as much as you do! Our Questions About Dogs videos are here to answer all your queries about bringing your furry friend along for the adventure. From pet-friendly accommodations to nearby walks and dog-friendly pubs, these videos will ensure your canine companion has just as much fun as you do.

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Virtual Tour Videos

Take a virtual stroll through our stunning Barns, Cottages, and Barges with our Virtual Tour videos. These immersive tours are the next best thing to being here in person, giving you a detailed look at our luxurious accommodations. Whether you’re deciding which Barn to book or simply want to get a feel for the ambiance, our Virtual Tour videos will help you visualise your perfect getaway.

These videos all address the questions of “How do we take a look around your virtual tours?”.

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Tuscany Videos

Woodfarm Tuscany, also known as Casa Trebbio, is a lovingly restored farmhouse located in a small hamlet in Northern Tuscany. With stunning views towards the historic town of Lucca, it is just a 45-minute drive from Pisa Airport, and hiring a car couldn’t be easier. The house offers a comfortable and welcoming ‘home away from home’ experience, featuring an advanced air conditioning and heating system, a traditional stone pizza oven, and a BBQ on the east and south-facing terrace. Inside, you’ll find a fully equipped kitchen, a cosy bedroom, a comfortable lounge, and a stylish wetroom bathroom. Best of all, every room offers breathtaking views across the beautiful Tuscan valley.

When you stay here, it’s all about scenery, food, and drink. Whether you’re planning a longer holiday or just a short break, this is the perfect spot to explore the surrounding area or relax and soak in the peaceful atmosphere from your own private Tuscan terrace.

This section is designed to answer every question you may have, along with offering plenty of ideas on where to go and what to do during your stay.

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Daft Stuff

Because life’s too short to be serious all the time! Our Daft Stuff videos are a light-hearted collection of fun and quirky moments from around Woodfarm. From behind-the-scenes antics to outtakes and bloopers, these videos are sure to bring a smile to your face. After all, we believe a good laugh is the best way to start any holiday.

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FAQ’s

We go way deeper into FAQ’s, as we understand that planning the perfect getaway involves many questions and uncertainties. To help you navigate through these and to ensure you have the best experience possible, we’ve launched our “You Ask, We Answer” initiative. This approach isn’t just about promoting our Barns, Cottages and Barges; it’s about providing valuable information, solutions, and peace of mind to our prospective guests.

We wrote a whole blog post about it, but for those who prefer visual content, our YouTube channel features a growing series of videos where we address common questions, and highlight our accommodation. These videos provide a more personal touch, allowing you to see and hear directly from us. From virtual tours of our Barns, Cottages and Barges to local travel tips, our videos aim to make your planning process easier and more enjoyable. By showing you what to expect, we uphold our commitment to transparency and honesty.

Our ‘You Ask, We Answer’ section on our YouTube channel has lots of videos, but we will also post them here as time goes on. Subscribe to our YouTube channel to keep up to date with all our content.

Frequently Asked Questions

Do you only do one-week stays?

No, far from it. This is what we do:

Weekends – Friday for a two or three night weekend.
Midweeks – Sunday to Friday, or Monday to Friday.
You can also come Monday to Sunday for six nights, or a full week arriving and leaving on a Friday, Sunday or Monday.

Provided that you arrive and leave on any of those days, you can stretch your stay out to suit yourself. We can occasionally do a one night stay on a Sunday, if we have availability. For anything else, just ask as we may be able to accommodate you in the quieter periods.

Is Woodfarm Dog Friendly? Can I bring my dog with me on holiday?

We welcome up to three dogs in each cottage. We are known for this and have won awards for it, as well as gaining some great press.

Are bedding and towels provided?

Yes, bedding and towels are provided. All of very high quality.

Do you have a strict cleaning regime to allow for being dog friendly?

Yes. Very much so. We use a number of pet-specific products and equipment. Our housekeepers are aware of when we have had dogs in and ensure that no signs remain. The owner of the business is allergic to dogs so we have always had very high standards. Again, we have won awards for this.

Do you discriminate against certain dog breeds?

Just XL Bullies. There’s a clue in the name and they are a banned species. Other than that, for very obvious reasons, we ask that guests keep aggressive dogs very much under control and away from other dogs. We have fully enclosed, private gardens and ask that outside of these, that dogs are kept on leads. You may have a very friendly dog but not everyone wants a dog bounding over to them. More importantly, nervous dogs certainly don’t want it.

Where can my dogs exercise?

We have an awesome, fully enclosed 2-acre meadow for dogs to run around and socialise!

Do you accept cats?

No, sorry. We did it twice and twice we had sofas plucked, which we didn’t charge for. So no cats.

What’s included in my Woodfarm stay?

We have a huge comprehensive list but just to give you a few of the most frequently asked ones, we provide a delicious local breakfast basket to get you off to a great start on your first morning! We also supply all your tea, coffee, sugar, linen, bedding & towels, luxury hand soap & shower gel etc.

What is included in the kitchens?

Everything you need, hopefully. We’ve worked hard to make sure our kitchens are fully stocked.

Do you do group bookings?

Yes we do but you would need to book all of our cottages. This is to avoid other guests finding themselves in the middle of someone else’s party.

If we have friends staying can we use their hot tub?

No. We do insist that the Hot Tub is purely for use by guests staying in that barn in order to avoid unwanted noise levels, disturbing other guests.

Are the hot tubs private?

Yes. If you book a barn with a hot tub it is yours and is not overlooked. We do insist that the Hot Tub is purely for use by guests staying in that barn in order to avoid unwanted noise levels, disturbing other guests.

Do you have Wood-burners?

Yes we do. In all our Barns and aboard our large Barge ‘Onderneming’. Woodfarm House has an open fire. Twee Gebroeders doesn’t have one but it has a lovely range cooker, which kicks out a good heat.

Do the Cottages and Barges have heating?

Yes, they do. All our Barns have underfloor heating. Woodfarm House and both Barges have full domestic central heating systems with radiators throughout.

Do you have any extras to make our stay even more special?

Yes, we do. We can offer Champers, Handmade Suffolk Chocolates, Deli Hampers, Flowers etc.

Do you decorate for Christmas?

Yes, we do. We put a decorated and lit tree up, as well as some other decorations too.

Are there any hidden charges?

Nope. We charge for logs as clearly stated. There is a cleaning charge of £25 clearly stated in our T’s & C’s if you leave the Cottage or Barge disrespectfully dirty but we’ve only had to enforce this a couple of times.