FAQ’s or... You Ask, We Answer

You Ask, We Answer videos: FAQs

This page answers every question you could possibly have when deciding where to book your next break.

Romantic Holiday in a Cottage or Barn in the countryside, a Hot Tub holiday, a Dog-Friendly Holiday, a Quirky Barge Holiday for just the two of you, or a small family, or even a larger family group, or a get-together with friends. We got that lot covered!

This is where we post all of our FAQ, or You Ask, We Answer videos for you, and we’ve got tons of them!

Watch this 50 second video first though…

Feel free to call, text or Whatsapp Carl on 07810371218, or email carl@woodfarmbarns.com

Video categories:

 

Are you someone who carefully considers every detail, or do you prefer to book holidays on a whim?

We understand that every traveller is unique, so we don’t want to assume whether you’re a “whim” person or a “details” person. That’s why we’ve created hundreds of blog posts all about Suffolk and have a growing collection of YouTube videos to cater to both approaches.

What is You Ask, We Answer all about?


Barge Videos

Explore our collection of Barge question videos, is designed to give you a detailed dive into a Holiday aboard one of our beautifully restored Dutch sailing Barges. Whether you’re planning your stay or just curious about life on the water, these videos will transport you into what it’s all about. Each video offers a glimpse of what makes a Woodfarm Barge experience truly special, from the serene surroundings to the comforts aboard.

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Website Navigation Videos

Need a little help finding your way around our website? Our Website Navigation videos are here to guide you. We’ve created these step-by-step tutorials to ensure you can easily find all the information you need, from booking your perfect Barn, Cottage, or Barge to exploring our blogs and special offers. Let us show you how to make the most of our site with these simple and informative videos.

We think we’ve made our website as user-friendly as we can, but these videos make it even easier if you’re stuck.

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Miscellaneous Question Videos

Got questions? We’ve got answers! Our Miscellaneous Question videos cover a wide range of general topics. Whether you’re looking for tips on how to make the most of your stay, or simply want to learn more about what we offer, these videos have you covered.

Here’s a general selection answering regular questions we often get asked.

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Out & About in Suffolk, aka Tourist Information

Discover the best of Suffolk with our Out & About in Suffolk videos. Perfect for those planning to explore the local area during their stay, these videos provide insider tips and recommendations on everything from picturesque villages to must-visit attractions.

Suffolk is rich in history, culture, and natural beauty, and whilst we are not tour guides or historians, we’re here to help you uncover all its hidden gems.

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Questions About Dogs

A whole section pulling together the commonly asked questions from dog owners. We love dogs as much as you do! Our Questions About Dogs videos are here to answer all your queries about bringing your furry friend along for the adventure. From pet-friendly accommodations to nearby walks and dog-friendly pubs, these videos will ensure your canine companion has just as much fun as you do.

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Virtual Tour Videos

Take a virtual stroll through our stunning Barns, Cottages, and Barges with our Virtual Tour videos. These immersive tours are the next best thing to being here in person, giving you a detailed look at our luxurious accommodations. Whether you’re deciding which Barn to book or simply want to get a feel for the ambiance, our Virtual Tour videos will help you visualise your perfect getaway.

These videos all address the questions of “How do we take a look around your virtual tours?”.

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Tuscany Videos

Woodfarm Tuscany, also known as Casa Trebbio, is a lovingly restored farmhouse located in a small hamlet in Northern Tuscany. With stunning views towards the historic town of Lucca, it is just a 45-minute drive from Pisa Airport, and hiring a car couldn’t be easier. The house offers a comfortable and welcoming ‘home away from home’ experience, featuring an advanced air conditioning and heating system, a traditional stone pizza oven, and a BBQ on the east and south-facing terrace. Inside, you’ll find a fully equipped kitchen, a cosy bedroom, a comfortable lounge, and a stylish wetroom bathroom. Best of all, every room offers breathtaking views across the beautiful Tuscan valley.

When you stay here, it’s all about scenery, food, and drink. Whether you’re planning a longer holiday or just a short break, this is the perfect spot to explore the surrounding area or relax and soak in the peaceful atmosphere from your own private Tuscan terrace.

This section is designed to answer every question you may have, along with offering plenty of ideas on where to go and what to do during your stay.

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Daft Stuff

Because life’s too short to be serious all the time! Our Daft Stuff videos are a light-hearted collection of fun and quirky moments from around Woodfarm. From behind-the-scenes antics to outtakes and bloopers, these videos are sure to bring a smile to your face. After all, we believe a good laugh is the best way to start any holiday.

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FAQs

We go way deeper into FAQs, as we understand that planning the perfect getaway involves many questions and uncertainties. To help you navigate through these and to ensure you have the best experience possible, we’ve launched our “You Ask, We Answer” initiative. This approach isn’t just about promoting our Barns, Cottages and Barges; it’s about providing valuable information, solutions, and peace of mind to our prospective guests.

We wrote a whole blog post about it, but for those who prefer visual content, our YouTube channel features a growing series of videos where we address common questions, and highlight our accommodation. These videos provide a more personal touch, allowing you to see and hear directly from us. From virtual tours of our Barns, Cottages and Barges to local travel tips, our videos aim to make your planning process easier and more enjoyable. By showing you what to expect, we uphold our commitment to transparency and honesty.

Our ‘You Ask, We Answer’ section on our YouTube channel has lots of videos, but we will also post them here as time goes on. Subscribe to our YouTube channel to keep up to date with all our content.


Frequently Asked Questions

Do you only do one-week stays?

No, far from it. This is what we do:

  • Weekends – Friday for a two or three night weekend.
  • Midweeks – Sunday to Friday, or Monday to Friday.
  • You can also come Monday to Sunday for six nights, or a full week arriving and leaving on a Friday, Sunday or Monday.

Provided that you arrive and leave on any of those days, you can stretch your stay out to suit yourself. We can occasionally do a one night stay on a Sunday, if we have availability. For anything else, just ask as we may be able to accommodate you in the quieter periods.

Is Woodfarm Dog Friendly? Can I bring my dog with me on holiday?

We welcome up to three dogs in each cottage. We are known for this and have won awards for it, as well as gaining some great press.

Are bedding and towels provided?

Yes, bedding and towels are provided. All of very high quality.

Do you have a strict cleaning regime to allow for being dog friendly?

Yes. Very much so. We use a number of pet-specific products and equipment. Our housekeepers are aware of when we have had dogs in and ensure that no signs remain. The owner of the business is allergic to dogs so we have always had very high standards. Again, we have won awards for this.

Do you discriminate against certain dog breeds?

Just XL Bullies. There’s a clue in the name and they are a banned species. Other than that, for very obvious reasons, we ask that guests keep aggressive dogs very much under control and away from other dogs. We have fully enclosed, private gardens and ask that outside of these, that dogs are kept on leads. You may have a very friendly dog but not everyone wants a dog bounding over to them. More importantly, nervous dogs certainly don’t want it.

Where can my dogs exercise?

We have an awesome, fully enclosed 2-acre meadow for dogs to run around and socialise!

Do you accept cats?

No, sorry. We did it twice and twice we had sofas plucked, which we didn’t charge for. So no cats.

What’s included in my Woodfarm stay?

We have a huge comprehensive list but just to give you a few of the most frequently asked ones, we provide a delicious local breakfast basket to get you off to a great start on your first morning! We also supply all your tea, coffee, sugar, linen, bedding & towels, luxury hand soap & shower gel etc.

What is included in the kitchens?

Everything you need, hopefully. We’ve worked hard to make sure our kitchens are fully stocked.

Do you do group bookings?

Yes we do but you would need to book all of our cottages. This is to avoid other guests finding themselves in the middle of someone else’s party.

If we have friends staying can we use their hot tub?

No. We do insist that the Hot Tub is purely for use by guests staying in that barn in order to avoid unwanted noise levels, disturbing other guests.

Are the hot tubs private?

Yes. If you book a barn with a hot tub it is yours and is not overlooked. We do insist that the Hot Tub is purely for use by guests staying in that barn in order to avoid unwanted noise levels, disturbing other guests.

Do you have Wood-burners?

Yes we do. In all our Barns and aboard our large Barge ‘Onderneming’. Woodfarm House has an open fire. Twee Gebroeders doesn’t have one but it has a lovely range cooker, which kicks out a good heat.

Do the Cottages and Barges have heating?

Yes, they do. All our Barns have underfloor heating. Woodfarm House and both Barges have full domestic central heating systems with radiators throughout.

Do you have any extras to make our stay even more special?

Yes, we do. We can offer Champers, Handmade Suffolk Chocolates, Deli Hampers, Flowers etc.

Do you decorate for Christmas?

Yes, we do. We put a decorated and lit tree up, as well as some other decorations too.

Are there any hidden charges?

Nope. We charge for logs as clearly stated. There is a cleaning charge of £25 clearly stated in our T’s & C’s if you leave the Cottage or Barge disrespectfully dirty but we’ve only had to enforce this a couple of times.

Do I pay in full when I book?

We take a £100 deposit per cottage at the time of booking, with the balance payable in full a month before you arrive.

How can I choose which Cottage or Barge suits me?

They each have their own page, with a full description, reviews and videos. PLUS there is a Google Virtual Tour for each as well.

Do you have bicycles for hire?

We do but they are free, so not for hire as such. We have a motley collection so don’t expect to enter the Tour De Suffolk on one.

Can I read any reviews?

You can read thousands on our websites from previous guests and we have hundreds of Five Star reviews on Tripadvisor, Facebook and Google.

Does Woodfarm have a social media presence?

Heck yeah! We even have a blog post and video on our social media presence that you can watch.

Does Woodfarm like Donald Trump?

No. No, we do not. He is a putrid orange creature with only his own interests at heart.

Does Woodfarm endorse crunchy peanut butter or smooth?

Crunchy. All the way!

Do I need to stop writing this page now?

Yes. I need a lie-down.

 

Reasons to Stay at Woodfarm, Suffolk

We happen to think what we have on offer is pretty bloomin' good. However, we thought you might like a bunch of reasons to stay, other than we think you should!

beach huts
all accommodation

Brilliant beaches! Suffolk has an incredible Heritage Coast, with great beaches, all in easy reach of us.

dog paw print
all accommodation

Dogs stay FREE, and we don't just tolerate them, we welcome them! We've built our reputation on this, and we're proud of it!

fence
at the barns

Pawesome, fully-enclosed two acre Pooch Paddock for your Dogs to go bonkers and make new friends in.

dog biscuit
all accommodation

Free Doggy treats, Dog bowls, and Dog towels. Our furry friends even get Woodfarm branded poop bag holders!

trophy
all accommodation

Visit England Gold Awards coming out of our ears, as well as their coveted ROSE Award for Service Excellence.

thumbs up
all accommodation

Well in excess of 1,000 Five Star Tripadvisor, Facebook & Google Reviews. Over 25% of our guests come back!

hot tubs
all accommodation

Private Hot tubs with seven of our eight Barns and Cottages. The ultimate in relaxation, just because you're worth it.

boots
all accommodation

Areas of Outstanding Natural Beauty. Yes, plural. Two AONB's on our doorstep! Suffolk Coast & Heaths, and Dedham Vale.

river walks
on the barges

Stunning river walks directly from your gangplank on either Barge! Wildlife and breathtaking scenery in abundance.

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