Visit England are, as the name suggests, the authority on tourism standards in our fair country. And for the sixth year in a row they have awarded us their Gold Standard for all of our Barns and Barges!
We are so pleased that the Visit England inspectors are continually impressed with what we do. Keeping on top of our maintenance and housekeeping regimes is paramount to us here at Woodfarm. It’s what keeps these guys happy, and more importantly, keeps our guests happy.
I’ve said it before and I’ll say it again, “it ain’t rocket science”. All I have ever done since the beginning is offer Barns, and then Barges, that are presented and equipped how I would like them if I was a guest. And we seem to keep getting it right.
As I write this on a cold and drizzly Friday in the middle of November 2019, 60% of our guests this weekend are returning customers. We are immensely proud of this as this means people come and stay, they love it, and they come back. Not only that, but they tell their friends about us too as we have guests every week that have been recommended. And the nice people at Visit England know this.
Receiving the Gold Awards all round for the quality of our accommodation is great but they also mark us on our level of customer service. With hundreds of Five Star reviews on Tripadvisor, Facebook and Google, we seem to be hitting the sweet spot there too. And again, Visit England are aware of this.
It is a real team effort at Woodfarm, both with our Barns and Barges, so it’s great that Visit England recognise the work we put in