Do We Look After Our Loyal Customers?

Yes, We Certainly Do!

As part of our You Ask, We Answer series, we’re addressing a common question from our guests: Do we look after our loyal customers? The short answer is—absolutely! At Woodfarm Barns & Barges, we appreciate our repeat guests and have put a system in place to reward their loyalty.

In this video, we explain our TOGS programme, launched in early 2024. This initiative gives returning guests 10% off their next break, ensuring that each visit comes with a little extra appreciation. If you’re not familiar with TOGS, visit woodfarmbarns.com/togs to learn more. We also encourage you to subscribe to our YouTube channel here and sign up for our newsletter at the bottom of our homepage to stay informed about last-minute availability, competitions, and cancellations. See you in the next video!

Transcript:

Do we look after our loyal customers? Yes, we certainly do!

Do you remember that old advert—was it Nationwide? I had to Google it! They ran a campaign highlighting how deals were often for new customers only. Well, we do things differently. While we offer a discount for first-time guests (as you can see on our website), we also have something special for our loyal guests—our TOGS programme.

TOGS (T-O-G-S) started at the beginning of 2024, and it’s our way of giving back. Each time you stay with us, we take 10% off your next break—and we do this every single time. It’s our way of saying thank you and encouraging you to return again and again!

Despite our best efforts to spread the word, we still have guests who don’t know about TOGS! If that’s you, visit woodfarmbarns.com/togs for all the details.

Also, don’t forget to subscribe to our YouTube channel here and to our newsletter via our homepage—just scroll down, enter your details, and we’ll keep you updated on last-minute availability, competitions, cancellations, and more.